Service Quality Control using Queuing Theory. Emirati Journal of Business, Economics, & Social Studies, [S. l.], v. 1, n. 1, p. 36–41, 2022. DOI: 10.54878/ze26qd25. Disponível em: https://emiratesscholar.com/directory/index.php/ejbess/article/view/32.. Acesso em: 3 jul. 2024.